Terms of service

Terms and Conditions of PAIR A DICE

Article 1 - DEFINITIONS

The following terms have the following meaning in these general terms and conditions:

1. Entrepreneur - the natural person or legal entity acting in the course of their trade, business, craft, or professional activity, with the following identity:

   PAIR A DICE Postal Address: Amstelveenseweg 194, 1075 XR Amsterdam, Netherlands Email Address: info@pairadice.nl Chamber of Commerce (KvK) Number: 51188465 VAT (Btw) Number: NL1304.81.415.B02

2. Consumer - the buyer who acts for purposes outside their business or professional activity

3. Parties - the entrepreneur and the consumer

4. Offer - the products offered for sale by the entrepreneur to the consumer

5. Purchase - the product purchased by the consumer from the entrepreneur through the purchase agreement

6. Cooling-off Period - the period within which the consumer has the right of withdrawal

7. Day - calendar day

8. Right of Withdrawal - the right for the consumer to dissolve the purchase within the cooling-off period

9. Purchase Agreement - the conclusion of an agreement in which the entrepreneur undertakes to provide a good and the consumer undertakes to pay a purchase price for this good

10. Distance Purchase - a purchase agreement concluded between the entrepreneur and the consumer within the framework of an organized system for sales or services at a distance without simultaneous personal presence of the entrepreneur and the consumer, and where only one or more means of remote communication are used

Article 2 - APPLICABILITY

2.1. These general terms and conditions apply to all distance purchase agreements concluded between the entrepreneur and the consumer. 2.2. The general terms and conditions will be made available to the consumer before concluding the purchase agreement in such a way that they can be stored by the consumer. 2.3. If additional or deviating conditions apply to the purchase agreement, these will be provided to the consumer in the same manner. 2.4. In the event of conflicting additional or deviating conditions, the most favorable conditions for the consumer will apply.

Article 3 - PURCHASE AGREEMENT

3.1. The distance purchase agreement is concluded through an offer from the entrepreneur and the acceptance of this offer by the consumer. 3.2. The offer is described fully and truthfully by the entrepreneur, including the accompanying conditions. 3.3. The entrepreneur informs the consumer of the rights and obligations associated with the acceptance of the offer. 3.4. The entrepreneur clearly and legibly indicates in the offer, and no later than the beginning of the ordering process, whether there are any limitations on delivery and which means of payment are accepted. 3.5. When concluding the agreement, the entrepreneur provides the consumer with the following information in a clear and understandable manner: a) The identity, postal address, visiting address, phone number, and email address of the entrepreneur; b) The main characteristics of the purchase; c) The price of the purchase, including all taxes and any delivery costs; d) The method of payment, delivery, and execution, and the corresponding terms and any costs; e) The entrepreneur's complaint handling policy; f) If the consumer has the right of withdrawal, the conditions, term, and modalities for exercising that right, including the return method of the purchase, and, if applicable, the reimbursement, as well as the model withdrawal form; g) If the consumer does not have the right of withdrawal, the information that the consumer does not have the right of withdrawal or, if applicable, the circumstances in which the consumer waives his/her right of withdrawal; h) A reminder of the existence of the statutory warranty that the purchase must comply with the agreement, and any post-purchase assistance to the consumer; i) The duration and termination conditions of the agreement, if applicable; j) If applicable, the existence and conditions for financial guarantees that the consumer must provide at the request of the entrepreneur. 3.6. If the agreement is concluded at a public auction, the provision of the information referred to in paragraph 5 under a shall be satisfied by providing the corresponding data of the auctioneer.

Article 4 - RIGHT OF WITHDRAWAL

4.1. The consumer has a cooling-off period of 14 days from the conclusion of the agreement to withdraw from the agreement without giving reasons. 4.2. The cooling-off period starts on the day after the consumer has received the product. 4.3. If the purchase consists of multiple products, the cooling-off period starts on the day after the consumer has received the last product. 4.4. If the product is delivered in multiple shipments, the cooling-off period starts on the day after the consumer has received the last shipment. 4.5. The above remains applicable if the product is received by a third party designated by the consumer. 4.6. In the case of an agreement for the supply of water, gas, or electricity that has not been made ready for sale in a limited volume or quantity, or for district heating, the cooling-off period starts on the day after the agreement is concluded. 4.7. For withdrawal, the consumer may use the withdrawal form provided by the entrepreneur or any other unambiguous statement to that effect. 4.8. If the requirements of Article 3, paragraph 5, under f, are not met, the cooling-off period mentioned in paragraph 1 of this article is extended by the time elapsed from the moment the cooling-off period commenced until all missing data is provided to the consumer in the prescribed manner, with a maximum extension of 12 months. 4.9. The right of withdrawal does not apply in the following cases, provided that the entrepreneur has clearly stated to the consumer prior to the conclusion of the agreement that the right of withdrawal is excluded: a) Agreements whose price of the purchase is tied to fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period; b) Agreements concluded at a public auction; c) Agreements in which the consumer has specifically requested the entrepreneur to visit for urgent repairs or maintenance, unless: - It concerns additional services that the consumer has not expressly requested; - It concerns the delivery of other goods than those necessary to perform the maintenance or repairs; d) Agreements for the supply of products that are made to the consumer's specifications or that are clearly intended for the specific consumer; e) Agreements for the supply of products that spoil quickly, or have a limited shelf life; f) Agreements for the supply of sealed products that are not suitable for return due to health or hygiene reasons and whose seal has been broken after delivery; g) Agreements for the supply of products that are, after delivery, by their nature irrevocably mixed with other items; h) Ag